Jeffrey Isaac’s journey with Alexander Spencer spans over two decades, marked by unwavering commitment, client success, and a passion for mentoring future leaders. From joining as a manager in 1999 to becoming a partner just a year later, Jeffrey has been instrumental in guiding businesses—particularly in the building and construction industry—through every stage of growth.

Elise Balsillie, Head of Thryv Australia & New Zealand, shares how the platform empowers small and medium-sized businesses to scale, streamline, and succeed in today’s digital landscape. In this episode, she reflects on her own career journey and explores how Thryv helps businesses modernise amid an overwhelming array of digital tools. Elise emphasises the growing demand for authenticity—both online and in person—and offers insights on how AI can enhance workflows, strengthen customer relationships, and create more meaningful engagement.

Accurate bookkeeping is one of the most powerful tools you have to manage and grow your business. Learn why good record-keeping matters and how to implement it effectively.

Carri Crawford, Co-founder of Bitcoin Treasury Solutions, joins The Bottom Line to unpack everything business owners need to know about Bitcoin — from its beginnings to how it’s transforming modern finance. Learn the essentials of secure Bitcoin adoption, compliance, and its growing relevance in the Australian business landscape.